Services10 / 10

Custom internal software

Quoting, booking, and admin systems built around how your business works, in place of the spreadsheets currently holding it together.

Cake shop admin system shown on a MacBook and iPhone
Field service admin system shown on a MacBook and iPhone

What we build

Software shaped to your process

Off-the-shelf tools make you work their way. We learn how your business runs, then build the internal system that fits it: the records, the screens, the permissions, and the connections to the tools you keep.

Deliverables

What is included

  1. 01

    Process mapping

    How work moves through the business today, written down step by step.

  2. 02

    Quotes and jobs

    Quotes, jobs, and status tracked from first enquiry to invoice.

  3. 03

    Booking and scheduling

    Calendars, availability, and staff allocation in one place.

  4. 04

    Customer records

    One source of truth for clients, their history, and documents.

  5. 05

    Roles and permissions

    Each person sees and edits only what their role needs.

  6. 06

    Reporting

    Dashboards that answer the questions you currently rebuild spreadsheets for.

  7. 07

    Integrations

    Accounting, email, and payment tools connected, so data is entered once.

  8. 08

    Data migration

    Existing spreadsheets and records imported and cleaned up.

Process

How it runs

The same shape every time: agreed in writing first, built where you can see it, handed over in full.

  1. 01

    Discovery

    Sit with the people doing the work and map how it runs.

  2. 02

    Data model

    The records, rules, and permissions the system rests on.

  3. 03

    Screens

    Key screens approved by the people who will use them.

  4. 04

    Build

    Released in stages, so the team starts using parts of it early.

  5. 05

    Rollout

    Data migrated, staff trained, and documentation handed over.

Why it matters

What it changes for the business

  • 01

    One version of the truth

    Everyone works from the same live records instead of their own copy of a spreadsheet.

  • 02

    Less re-keying

    Information entered once reaches every place it is needed.

  • 03

    Fits how you work

    The system follows your process, so the team does not have to bend around it.

Start here

Running the business on spreadsheets?

Walk us through how a job moves from enquiry to invoice. You get a written scope and a fixed price back.

Or email hello@twfoundary.com